We had an issue with getting locked out, but they said they were going to make it right by removing the one night, the taxes & the car parking fee’s. I wait for this to be processed as they said they have to get paid by booking.com first. I’m sure they will follow through. The staff could not be more accommodating at the front desk to correct the nightmare. I would definitely go back.
Carol
tháng 9 năm 2023
it is a wonderful and beautiful hotel. no elevator. staff very friendly
Jakob
tháng 7 năm 2023
The hotel is a gorgeous elegant villa in a perfect location. Parking is available at a very reasonable rate. The breakfast is wonderful with extensive options and wonderful staff. Our room, on the first floor had 20'ceilings, chandelier, and a private patio. Super comfortable beds. I highly recommend this hotel. It exceeded every expectation of a hotel with this rating as well as many with a higher rating. Will definitely book for our next trip to Florence.
Cate
tháng 5 năm 2023
When I arrived at the hotel, I was taken aback that the furniture seemed old and in need of refurbishing and that the keys were huge and literally the old key locks. However, I was quickly won over by the cleanliness of the room and kindness of the hotel staff - who made every attempt at serving me wonderfully. The breakfast was very good, my room had wonderful space, and the hotel is nestled in a wonderful neighborhood!
Amy
tháng 5 năm 2023
Beautiful house and interiors. Spectacular staircase to breakfast room. Attentive staff. Warm welcome. Clean, spacious bedroom and bathroom. Excellent, healthy and generous breakfast included within surprisingly low price for such a special hotel.
Jamie
tháng 5 năm 2022
Great Location. Walking distance to all the sights. Beautiful old Villa. Tastefully decorated. Preferred this to a modern hotel. Helpful staff. Good breakfast.
Farida
tháng 9 năm 2023
Beautiful Florentine style villa. Our room was on the ground floor with painted high ceiling, private small garden and comfy bed. The whole place is amazing. The staff is friendly. The rooms were very clean and towels changed daily. You can reach Santa Maria del Fiore or Palazzo Vecchio and Uffizi Gallery by foot in around 15-20 mins and the Santa Maria Novella train station in around 25-30 mins. The breakfast was good and served in a beautiful Florentine set-up. The only issue was that a lot of people would go to breakfast after 8:30am and empty most of the trays and the refill was a little slow. But if you go to brekfast earlier you should be good. I strongly recommend this place if you want to experience Florence in the right way.
Tamara
tháng 1 năm 2023
Breakfast was AMAZING!! We stayed at several locations during our trip to Italy and this was the best and most varied breakfast hands down!
Thomas
tháng 8 năm 2023
Spacious apartment, separate sleeping areas for kids and parents, beds were comfortable, shower water pressure/heat was great, bathroom was very clean, wifi was good, very reasonably priced parking available on site (through a back entrance). An excellent breakfast was served each morning in a charming room and included fruit, meats and cheeses, breads, pastries, juices, yogurt, granola, eggs, and hot chocolate served until 10am. Great start to the day!
Rebecca
tháng 10 năm 2022
very nice. it was very boutique like. It was a converted home that was split into rooms for a hotel. Excellent breakfast that was included with fee. Staff was very nice
Schneider
tháng 5 năm 2023